When using a Globe SIM on mobile phone, dial 211.
You may also send them a message via their Twitter account @Talk2Globe or via their Facebook page.
When using landlines, dial the following:
- (02) 730 1000 for Customer Care
- (02) 730 1010 for Sales
- (02) 730 1300 for Loyalty
- +63 2 730 1212 for Roaming
Lastly, you can also chat with a Globe representative by using the chat feature here: https://www.globe.com.ph/contactus
Note: Always make sure to keep a record for the service reference number for every request you make.