Facebook is introducing several new features for small businesses, including audio and video calls in Messenger, live audio rooms, and more. These upgrades arrive just in time for the holiday shopping season, accounting for 20% of small businesses’ annual revenue.
This holiday season, businesses will have more methods to engage with customers, including booking appointments straight through Facebook and more straightforward ways to generate ads.
New Facebook Features for Businesses
- Audio & Video Calling
- Live Audio Rooms
- Appointment Bookings
- Changes to Personalized Ads
- Updates to Facebook Business Suite
- Updates to Ad Creation